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Fallon Ambulance wins MetroWest Medical Center bid; 6,000 annual transport contract boosts 90-year old company’s market share in Boston’s western suburbs
QUINCY, FRAMINGHAM and NATICK, MA, ISSUED FEBRUARY 18, 2014…Fallon Ambulance Service (www.fallonambulance.com), the region’s largest independently owned ambulance service provider, today announced a major contract win in the Metropolitan West region of Boston.
The 90-year old privately held family business has been selected as the EMS provider for the MetroWest Medical Center including its two hospitals: Framingham Union Hospital, at 115 Lincoln Street; and Leonard Memorial Hospital, 67 Union Street, Natick.
MetroWest Medical Center is the largest community healthcare system between Worcester and Boston, and this contract will represent approximately 6000 annual transports for Fallon Ambulance Service.
Peter Racicot, Senior Vice President at Fallon Ambulance, said that Fallon Ambulance had first participated in an RFP process (Request for Proposals) in 2009. While that RFP did not result in the contract award at that time, it ultimately led to Fallon’s being invited back for discussions this past summer. In September, Fallon Ambulance Service again participated in an RFP process, and the company was the unanimous choice this time. The MetroWest review committee consisted of executives, nurses, and doctors. The Hospital awarded Fallon an exclusive contract to serve the needs of both the Framingham and Natick locations for the next two years.
In preparation for this expanded workload, Fallon has added more than 30 professionals to its team and has opened another location, at 250 Eliot Street, Ashland. The Ashland location will serve as the central hub for Fallon’s Metro West expansion; the company will garage 6-8 vehicles at the Ashland location. Fallon Ambulance also maintains another Metro West location at 55 Rumford Avenue, Waltham.
Racicot said, “MetroWest Medical Center is a highly-respected, well-regarded member of the medical community and we are enthusiastic about entering this important partnership in service to the MetroWest community. He continued, “We look forward to establishing a long relationship with the MetroWest Medical Center, based on our common commitment to providing excellence in the health care field.”
He also said that Fallon will also aggressively pursue other opportunities in the Metropolitan West area.
About Metro West Medical Center
MetroWest Medical Center is an award winning full-service community teaching hospital system dedicated to meeting the health care needs of the MetroWest region of Massachusetts by providing advanced care with a community touch. MetroWest is a recipient of the 2013 Top Performer on Key Quality Measures awarded by The Joint Commission, has been recognized by the Leapfrog Group with a Grade A in safety and has been awarded a Get With the Guidelines Gold Achievement Award from the American Heart Association for the treatment of stroke. The health care system — the largest between Worcester and Boston — includes Framingham Union Hospital, Leonard Morse Hospital in Natick, MetroWest HomeCare and Hospice, and The MetroWest Wellness Center, an outpatient diagnostic imaging and rehabilitation center. To learn more visit mwmc.com
About Fallon Ambulance
Fallon Ambulance Service was founded in 1923 by James R. Fallon, Sr. Mr. Fallon’s son, James R. (Ray) Fallon, Jr., served as President and owner from 1974 until 2000. Today, Timothy J. Fallon, grandson to the founder, serves as President and CEO. Tim’s sister Kathleen Mackie, step brothers, Peter Racicot, Senior Vice President and Normand Racicot, Vice President, also represent the third generation of this family business. And a fourth generation represented by 7 great grandchildren of the founder is working in various capacities in the organization. Fallon Ambulance is the largest privately owned and operated ambulance service in the Northeast. Fallon Ambulance employs more than 600 personnel, operates more than 150 vehicles and responds to over 160,000 emergency and non-emergency calls per year. Fallon Ambulance is the 9-1-1 provider for the municipalities of Milton, Quincy, Brookline, Weymouth, Braintree and Dedham and provides primary backup to Boston and Randolph. Fallon Ambulance Service additionally provides medical transportation for a number of area medical facilities including nursing homes, hospitals, and HMO’s throughout Greater Boston, the South Shore and Metro West region. It is headquartered at 111-115 Brook Road, Quincy, MA and operates satellite offices throughout its coverage area. Fallon Ambulance Service has been recognized many times by various business and community organizations for its exceptional service. For additional information about Fallon Ambulance Services or programs that the company offers, contact Peter Racicot, Senior Vice President, at (617) 745-2117 or visit www.fallonambulance.com.
Left to right: MetroWest’s Donna Gemme, Chief Nurse Officer; Barbara Doyle, Chief Executive Officer; Emily Groom, MD, EMS Medical Director; Janice Whitney, Emergency Room Director; and (Fallon Ambulance) Peter Racicot, Senior Vice President; John Kennedy, Captain, Field Operations; Sean Tyler, COO; and (MetroWest) Roger Wiseman, Executive Vice President/Chief Operating Officer.